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Shipping and Sales Tax
[Shipping and Sales Tax] [
Payment Methods] [Terms and Conditions]

Shipping

UPS/USPS/FedEx
Shipping cost is calculated using the weight and dimensions of the product(s) ordered based on selected shipping method.

Tax
Applicable taxes will be communicated following receipt of your order.

Payment Methods
[
Shipping and Sales Tax] [Payment Methods] [Terms and Conditions]
Payment methods accepted:
Credit Card
CashOnDelivery

Credit Cards Accepted:
Master Card
VISA
American Express
Discover

Terms and Conditions
[
Shipping and Sales Tax] [Payment Methods] [Terms and Conditions]
These terms and conditions ("Agreement") apply to your purchase from Orr & Orr ("us"). By accepting delivery of the product, you accept and are bound to the terms and conditions of this Agreement. ORDERING: Please use our stock numbers to assure receiving the proper merchandise. If you wish to have an open account, please contact us for these requirements. Unless you provide us with a valid tax exemption certificate, you are responsible for sales and other taxes associated with the order. We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. If C.O.D is selected as payment an extra charge is added to freight ( apprx $12.50) Please specify account number, expiration date and the exact name as it appears on the credit card when placing your order. Shipping dates are estimates only. Prices of merchandise will be billed at prevailing prices. Prices are subject to change without notice. Terms are NET 30 days with established credit. TRANSPORTATION TERMS: Products are shipped FOB our warehouse or shipped FOB OEM warehouse if shipped directtly by the OEM. Our responsibility does not extend beyond our warehouse or the shipping point. Title to products passes from us to you upon shipment from our facility or the OEM facility. Loss or damage that occurs during shipping is your responsibility. Our charges for Parcel Post or United Parcel Services are according to published rates. Common Carrier shipments will be sent Freight Collect and are your responsibility. DAMAGES OR SHORTAGES IN SHIPMENTS EN ROUTE: Examine all shipments carefully before the delivering carrier leaves your premises. Where damage or shortage has occured be sure to note the damage on the freight bill and have it signed by the driver. United Parcel Service damages are to be taken up with the driver making the delivery. Concealed damage claims must be made within forty eight (48) hours. You must notify us within 21 days of the date of your invoice if you believe any part of your purchase is missing or wrong. RETURNING NEW MERCHANDISE FOR CREDIT: We will accept new merchandise which is not altered or damaged for credit within 6 months from the date of Invoice providing you secure a Return Goods Authorization Number ( RGA# ) before return shipment is made. A restocking charge of 10% will be made; additional fees may apply. Products with a specific shelf life, special order, or discontinued items may not be returned. You are responsible for risk of loss, shipping, and handling fees for returning or exchanging product. If you fail to follow the return or exchange instructions and policies provided by us, we are not responsible whatsoever for product that is lost, damaged, modified, or otherwise processed for disposal or resale. WARRANTY: WE PROVIDE A WARRANTY ONLY TO THE EXTENT THE PRODUCT IS WARRANTED BY THE ORIGINAL MANUFACTURER ( OEM ). IN OUR SOLE DISCRETION, YOUR SOLE REMEDY IS RETURN OF THE PRODUCT AND REFUND OF THE PRICE PAID. LIMITATION OF LIABILITY: WE SHALL HAVE NO LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. WE ARE NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL BE THE SOLE REMEDIES AND SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. BINDING ARBITRATION: Any dispute between us relating to this agreement or the sale of this product shall be resolved exclusively and finally by binding arbitration administered according to the commercial rules of the American Arbitration Association. The parties shall mutually choose on arbitrator and the arbitration shall occur in Chicago. Any award of the arbitrator shall be final and binding on each of the parties, and may be entered as a judgement in any court of competent jurisdiction. The parties will split all cost of the arbitration. Each party shall pay for its own cost and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. GOVERNING LAW; MISCELLANEOUS: This Agreement shall be governed by the laws of the state of Illinois. The federal and state courts sitting in Cook County, Illinois shall be the exclusive venue for enforcing any arbitration award or non-arbitrable dispute. Title to software will remain with the applicable licensor. All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement.
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